Booking, Scheduling & Logistics

FAQs

  • Maternal Garden Co. proudly provides mobile in-home care all across the state of Rhode Island

  • To keep our elite service sustainable, all core packages and standalone sessions include complimentary travel within a 15-mile radius of Warwick. For beautiful, high-ticket journeys to farther regions of the state (such as Barrington, Aquidneck Island/Newport or Washington County) a standard $25 statewide travel fee is applied per session to comfortably cover our practitioner’s extended road time, tolls and mobile equipment logistics.

  • Our in-home care visits are hosted exclusively during our signature evening care blocks: Monday, Tuesdays and Thursdays from 5:00 PM to 8:00 PM. This timeframe is intentionally selected because it aligns with the high-stress evening “witching hour” when newborn exhaustion peaks and mothers need a physical anchor the most.

  • No. Maternal Garden Co. specializes exclusively in intensive prenatal home preparation, reproductive transition tracks and in-home postpartum recovery. We do not provide live birth or hospital labor delivery attendance at this time, which allows our calendar to remain 100% dependable for your scheduled evening home visits.

  • Because our calendar is strictly limited to 4 private clients per month to ensure an elite, unhurried level of dedicated care, scheduling stability is critical. We enforce a strict 48-hour cancellation and rescheduling rule. Cancellations made with less than 48 hours notice will result in a forfeited session.

    For private-pay or commercial clients, cancellations made less than 48 hours notice or instances where the practitioner arrives at the home and cannot fair entry within 15 minutes, will result in a forfeited session. A flat Late Cancellation Fee of $50 (or the full private session value) will be automatically billed to the clients credit card on file. These fees are strictly out of pocket and cannot be submitted to your insurance carrier.

    For clients utilizing Rhode Island Medicaid benefits, Maternal Garden Co. reserves the right to immediately terminate the service contract and release the client if family has two consecutive last minute cancellations or unannounced no-shows.

Insurance, Medicaid &Pricing

  • Yes! Rhode Island uniquely mandates state Medicaid to cover perinatal doula services. Your Core Postpartum Packages and our Sage Sanctuary Tracks are billed at the standard state rate of $100 per session and are fully covered up to your $1,500 lifetime state allowance.

  • Yes! Rhode Island state law mandates that state regulated private health insurance plans (such as BCBSRI, UnitedHealthcare RI and Neighborhood Health Plan) must provide reimbursement for full-spectrum doula care up to a $1,500 benefit ceiling. We can provide you with an itemized receipt (superbill) or direct onboarding instructions to submit to your provider. You can also utilize your FSA/HSA cards for upfront private fees

  • No. under state guidelines, insurance and Medicaid will only pay for medically necessary, evidence-based doula support. Our Botanical Spa Enhancements (facials, hair restoration, abdominal rituals) utilize licensed cosmetology scopes and premium product overhead. These are strictly out of pocket private payments that cannot be billed to insurance.

  • Absolutely! We host standalone, in-home spa sessions on select Saturdays throughout the month. Standalone weekend visits require a $100 minimum order to ensure travel sustainability.

Safety, Scopes & Products

  • 100% yes. As a licensed cosmetologists are full-spectrum doula, safety is our absolute baseline. Every single beauty product we mix and apply utilizes clean, non-toxic and hormone aware commercial botanical ingredients that are fully vetted and completely safe for pregnant, lactating and chestfeeding bodies.

  • No, while our Arnica C-Section Scar Recovery is incredible for softening tight tissue, your safety comes first. We will only perform topical cosmetic skin-smoothing care once your surgical incision is completely closed, healed on the surface and explicitly cleared by your primary medical physician.

  • Yes. Our service fee covers our professional time, travel and hands-on cooking labor. Families provide their own preferred household groceries. We coordinate a simple, nourishing digital recipe list with you ahead of your scheduled visit so your fridge is perfectly stocked before we arrive.

  • Maternal Garden Co. operates under strict state safety and regulatory standards. Our practitioner is a Licensed Cosmetologist with the Rhode Island Department of Health and holds a formal Certified Perinatal Doula (CPD) designation with the Rhode Island Certification Board (RICB). Our core perinatal training was completed through Full Spectrum Doula Training (BADT) and we are fully certified by the American Red Cross in Infant, Child and Adult CPR/AED to ensure the absolute highest standard of home safety.

Core perinatal services are billed under the official National Provider Identifier (NPI) Doula Taxonomy Code: 374J00000X to ensure compliant processing with Rhode Island health insurance carriers